Social CRM is your ticket to high-quality real-time engagement with customers, on the platforms where they already hang out. You'll get solid data on behavior and sentiment with unprecedented granularity. Social CRM tools empower sales and marketing teams to deliver a...
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9 Underestimated Skills of Highly Successful Social Media Managers
According to Backlinko, nearly 56.8% of all global internet users currently use social media. Given social media’s prevalence, businesses have realized the value of hiring a social media manager to manage their multiple social media accounts. But what differentiates...
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