Social CRM is your ticket to high-quality real-time engagement with customers, on the platforms where they already hang out. You'll get solid data on behavior and sentiment with unprecedented granularity. Social CRM tools empower sales and marketing teams to deliver a...
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How Marketing and Customer Success Should Collaborate and Why
Like two peas in a pod, Customer Success and Marketing work diligently every day to prove they’re a revenue driver, and not just another department to sink money into. It’s a common concern for both teams. In this business world where, more and more, everything comes...
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