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Planable is the best client-facing social media tool we've ever used and we've used a lot.
Social CRM is your ticket to high-quality real-time engagement with customers, on the platforms where they already hang out. You'll get solid data on behavior and sentiment with unprecedented granularity. Social CRM tools empower sales and marketing teams to deliver a...
Inbox flooded? Notifications off the hook? Looking to boost engagement by interacting with your audience? We’ve got you covered with our AI reply generator.
I know firsthand how important timely text responses are on social media. At Planable, we always try to be involved in conversations as they’re happening. Our response generator helps ensure quick replies to customer inquiries and reviews, which are more likely to lead to improved satisfaction.
But when you’re dealing with dozens of pings across multiple platforms, crafting individual AI responses can become time-consuming. That’s where our text response tool makes all the difference.
That’s why we decided to create something to speed things up: a free AI response generator for writing replies to social media comments, direct messages, and any other kind of online communication.
“We experimented with artificial intelligence to help us save time on everyday tasks. A message generator for responses is one of the first things we tested. It uses natural language processing to analyze the key points of the message you input.”
Nicu Gudumac, CTO & Founder @ Planable
Inbox drowning in messages? As social media managers, we know the struggle of keeping up with personal messages across multiple platforms. That’s why we created this AI response generator – to help teams write quick text replies without sacrificing that personal touch when responding to customers.
Our reply generator is built to solve the communication challenges professionals face. It helps you engage with customer feedback and interactions across various platforms.
Here’s why it’s a solid pick:
Use the smart AI response generator by Planable to write the perfect reply with minimal effort.
1. Select your writing style:
2. Add any specific context you want the reply to include.
3. Select your response length:
4. Select your number of response variations: 1, 3, or 5.
5. Toggle “Use emojis” to include or exclude them in generated responses.
You won’t need an AI response generator for every single message. Sometimes a simple “thank you” does the trick. But when your inbox is full of customer messages, reviews, or DMs across platforms, that’s where a smart reply tool really shines.
Here are six real-life scenarios where Planable’s AI reply generator makes writing the perfect response faster, easier, and a whole lot less stressful.
Use our AI response generator tool when you need to tackle a high volume of comments on social networks like Instagram, Facebook, TikTok, X, and Threads. This can be a daunting task for social media managers, especially when you’re handling multiple accounts across several clients.
Or perhaps you’re simply someone looking for help with LinkedIn networking. It’s always best to participate in conversations as they’re evolving. Planable’s response generator can help you quickly draft a quick comment or an opinion about a relevant post.
DMs stack up quickly across Instagram, Facebook, WhatsApp, and even Slack. With Planable’s AI response generator, you can create fast, relevant replies that still sound human. No more copy-pasting the same thing over and over.
Quora is full of customer questions and real conversations your audience cares about. But replying to every one manually? That’s a time sink. Planable’s AI response generator helps you repurpose existing content like blog posts, social media updates, or FAQs into fresh, context-aware answers.
Sending timely responses to customer messages is a great way to make a strong first impression of your brand. If you’ve got a lot of messages asking about the same thing, use an AI tool to speed up your replies when you’re struggling to find the perfect phrasing.
How you handle a customer’s online review can make or break their perception of your brand. Particularly if their review isn’t a positive one. Our AI reply generator helps you strike the right tone when you need to manage customer satisfaction levels.
A lot of online interactions follow the same patterns: introductions, product explanations, support replies. If you’re tired of reusing the same lines, our AI text response generator helps you quickly rewrite messages for a fresh take. It’s perfect when you need a fast alternative that still fits the context and tone.
Efficient communication on social media is all about authenticity and consistency. You want your comment responses and message replies to be timely and relevant, and at the same time stay aligned with your brand identity.
Here are some best practices that I use to help me get that authentic feel, even when I’m getting help from artificial intelligence.
If you’re generating responses for your brand, your brand identity should shine through. Make sure to tell the reply generator the most important aspects of your brand’s personality. That way, it’s more likely to provide you with a response that reflects those elements.
Think about:
Are you responding to comments on your Instagram posts, networking on LinkedIn, or responding to questions on Quora? The platform and type of message you’re replying to should guide which settings you should set in the response generator.
AI generated responses to Instagram comments can be fun and informal, like personal communication, so you may want to try a mix of humorous, witty, and enthusiastic responses.
But if it’s an incoming message expressing concerns about a faulty product or a service failure, the witty style is probably not the best bet.
You may want to address this with a more formal, informative, or empathetic tone of voice – depending on the specific message and how your brand deals with negative messages.
Always choose the right settings for the type of communication you’re answering to for improved customer satisfaction.
Most of the time, when I’m writing responses to comments or messages online, I know what I want to say. But when a reply requires more detail or explanation, it can take a while for me to properly formulate my thoughts into a reply I’m happy with.
That’s when I tell the AI response generator the type of response I want, with a few specific details it should include. It helps me to see a few drafts and get my thoughts in order.
Even when I don’t use what the AI text response generator produces, it gives me a starting point to build from.
While the option to add reply instructions in the response generator is optional, I highly recommend using it. Adding more context will help you achieve the highest quality outputs when creating your AI generated responses.
We all hit creative block sometimes. Social media burnout is real, especially when you’re managing 40 Facebook pages, answering DMs, or scanning Quora for questions worth your time.
Make it easier. Planable’s AI reply generator helps you write quick, on-brand responses that sound like you, not a bot.
Generate your responses with our AI tool for free!
Miruna Dragomir, CMO @Planable, ex Social Media Comms Manager @Oracle & ex Marketing Coordinator @Uber. 9 years of experience in social media and marketing. Built Planable’s brand and reputation and helped grow it from 50 customers to over 6.5K. Social media fanatic, tech geek & a sucker for learning.
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