1. Processors are our partners to whom we transfer your personal data for processing on behalf of us. This is necessary to ensure continuity of service on our part.
2. Accordingly, each of our processors may have access to some part of the personal data that you provide to us for processing.
3. In order to ensure the appropriate level of protection of your personal data as set forth in our Privacy Statement and applicable law, we enter into a personal data processing agreement with each of our processors.
4. For partners located in jurisdictions that do not provide an adequate level of personal data protection, we implement additional safeguards:
- For personal data subject to UK data protection laws, international data transfers will be governed by the International Data Transfer Agreement (IDTA) or the International Data Transfer Addendum to the European Commission’s Standard Contractual Clauses (SCCs) for international data transfers under UK GDPR.
- For personal data subject to the GDPR (or, if applicable, the national laws of countries within the EEA), international data transfers will be governed either by the existence of an adequacy decision issued by the European Commission or, in the absence of such a decision, by the Standard Contractual Clauses issued under the EU Commission Implementing Decision (EU) 2021/914 of 4 June 2021 for the transfer of personal data to third countries in accordance with the GDPR.
5. If we start cooperating with any new partners who act as processors of your personal data, we will inform you 2 (two) weeks in advance so that you can decide for yourself whether you consent to the transfer of your personal data. We also carry out our own privacy and data security assessments of all new partners.
The list of current processors:
Cloudflare, Inc.
Web Application Firewall
United States of America
DigitalOcean, LLC
Hosting services
United States of America
Amazon Web Services, Inc.
Hosting services
United States of America
Google LLC
Cloud services and productivity suite (email, docs, storage)
United States of America
MongoDB, Inc.
Cloud database services
United States of America
Redis Labs, Inc.
Database and caching services
United States of America
Meteor, Inc.
Application deployment and hosting services
United States of America
imgix Inc.
Image processing and content delivery service
United States of America
Instatus, Inc.
Hosted status pages and subscriber notification tool
United States of America
OpenAI, LLC
AI API services
United States of America
Segment, Inc. (Twilio Inc.)
Analytics services
United States of America
SendGrid, Inc. (Twilio Inc.)
Email delivery and transactional email service
United States of America
OneSignal, Inc.
Push notification and messaging platform
United States of America
Intercom, Inc.
Customer support and live chat platform
United States of America
Customer.io, Inc.
Email and messaging automation platform
United States of America
Hotjar Ltd.
User behavior analytics and session recording tool
Malta
Mixpanel, Inc.
Product and user behavior analytics platform
United States of America
LogRocket, Inc.
Session replay and performance monitoring
United States of America
Calendly, LLC
Meeting scheduling and calendar integration tool
United States of America
HubSpot, Inc.
CRM tool services
United States of America
Slack Technologies, LLC
Business messaging and collaboration platform
United States of America
Zoom Video Communications, Inc.
Video conferencing and online meeting platform
United States of America
Notion Labs, Inc.
Workspace collaboration and documentation platform
United States of America
Zapier, Inc.
Workflow automation and system integrations platform
United States of America
DocuSign, Inc.
Electronic signature and digital document signing platform
United States of America
ChartMogul GmbH.
Subscription revenue and customer analytics platform
Germany
Custify SRL
Customer success management platform
Romania
SatisMeter s.r.o.
Net promoter score (NPS) survey tool
Czech Republic
SolarWinds Worldwide, LLC
Website uptime and performance monitoring service
United States of America
Zendesk, Inc.
Customer support platform
United States of America
Frigade, Inc.
User onboarding and product tours
United States of America
ClientZen SRL
Customer sentiment and feedback analytics
Romania
The Infuse Group Ltd
Applicant tracking system (ATS)
Jersey
LinkedIn Corporation
Recruitment
United States of America
Avoma, Inc.
AI meeting assistant
United States of America
InnerTrends Ltd.
SaaS analytics platform for customer journey insights
United Kingdom
Peaberry Software Inc.
Marketing mailings
United States of America
Amazon Web Services, Inc.
Cloud services and productivity suite (email, docs, storage)
Database and caching services
Application deployment and hosting services
Image processing and content delivery service
Hosted status pages and subscriber notification tool
Segment, Inc. (Twilio Inc.)
SendGrid, Inc. (Twilio Inc.)
Email delivery and transactional email service
Push notification and messaging platform
Customer support and live chat platform
Email and messaging automation platform
User behavior analytics and session recording tool
Product and user behavior analytics platform
Session replay and performance monitoring
Meeting scheduling and calendar integration tool
Business messaging and collaboration platform
Zoom Video Communications, Inc.
Video conferencing and online meeting platform
Workspace collaboration and documentation platform
Workflow automation and system integrations platform
Electronic signature and digital document signing platform
Subscription revenue and customer analytics platform
Customer success management platform
Net promoter score (NPS) survey tool
SolarWinds Worldwide, LLC
Website uptime and performance monitoring service
Customer support platform
Location
United States of America
User onboarding and product tours
Customer sentiment and feedback analytics
Applicant tracking system (ATS)
SaaS analytics platform for customer journey insights