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The psychology of engagement: your audience isn’t ignoring you, their brain is
Which caption are you more likely to engage with?
A. “Download our free report on marketing trends.”
B. “This 24-page report took us 60 hours to research. You can have it for free.”
If you picked B, you just experienced anchoring: a psychological principle that shapes how we perceive value before we even realize it’s happening.
And that little mental shortcut? It’s exactly what this training is about.
I’m the founder of Alt Marketing School, a marketing consultant, and a general psychology nerd.
I’ve spent the past decade helping brands go from just posting to actually connecting.
And in this training, I’m pulling together my favorite behavioral science principles and showing you exactly how they apply to social media.
No fluff. Just practical tactics, fun examples, and zero mention of posting at 9 a.m.
What if engagement wasn’t about hacking algorithms, but understanding humans?
Most advice about social is still stuck in the same old loop: post at 9 a.m., use 3–5 hashtags, try a carousel.
But the brands that build real communities? They think differently.
They understand that behind every scroll, like, and comment is a human brain with predictable patterns, triggers, and psychological responses that have nothing to do with the latest algorithm update.
This training teaches you to speak to that brain.
What you’ll learn (and actually use)
You’ll get the behavioral science behind why people stop scrolling, why they comment, and why they actually remember a post the next day.
Each chapter connects the dots between psychological principles and the everyday content you’re already creating.
Chapter 1: making content feel personal (without “Hi [first name]”)
Ever read a post and think, “Wait… are they talking to me?” That’s the Background effect at work. And brands like Audible use it masterfully to make mass content feel hyper-personal. You’ll learn:
- How to mirror your audience’s internal world (their thoughts, struggles, and daily moments)
- The anchoring techniques that make your offers feel 10x more valuable
- Why Campbell’s doubled their sales with one simple shelf sign (and how to apply this to your captions)
Chapter 2: turning lurkers to contributors
Some posts get 500 likes. Others get 500 comments. The difference is how you invite people in. You’ll discover:
- The Zeigarnik effect and why unfinished thoughts keep people thinking
- How Uber Eats made a comment prompt actually fun
- Why “What do you think?” falls flat and what to say instead
Chapter 3: building emotional connection that lasts
Why do some brands become part of the cultural conversation while others get forgotten? It’s not about being first. It’s about feeling authentic. You’ll explore:
- The Bandwagon effect (and why Duolingo’s Severance content made perfect sense)
- How the Endowment effect makes people value what they help create
- The psychology behind AR try-ons (and budget-friendly ways to create ownership moments)
This isn’t theory – it’s practice
Every concept comes with real examples, actionable frameworks, and plug-and-play prompts. Because understanding why something works is just as important as knowing what to do.
You’ll see how brands like Monzo, Starbucks, and Dunkin’ Donuts apply these psychological triggers – not through expensive campaigns, but through everyday posts that simply understand human nature better.
Who this training is for
- Community managers who want to move beyond posting to actual connection
- Brand marketers looking to build engagement that feels authentic, not forced
- Content creators ready to understand the psychology behind what makes people respond
- Anyone tired of creating content that performs okay but doesn’t truly resonate
The bridge to better engagement starts here
When you understand what makes people want to engage, every platform becomes more effective. Every comment becomes more meaningful. And every post becomes an opportunity to build something real.
Ready to stop guessing and start connecting?
Access the complete “Psychology of engagement” training series below.

Fab Giovanetti is an award-winning author, entrepreneur and marketer of 13 years. She is the CEO of Alt Marketing School, looking to make marketing more impactful, accessible, inclusive and fun. Featured in The Next Web, Business Insider, Forbes among others, she was nominated one of the 50 digital women to watch in 2022.