Social media community management refers to the ongoing process of building genuine relationships with your audience. Community managers don't necessarily post content, but rather, they are responsible for creating a space where brands and audiences exchange real...
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The Role of Reporting in Managing Stakeholder Expectations: Insights from an Agency Owner
Have you ever felt like your stakeholders’ expectations for social media are a little bit misaligned? In some cases, perhaps more than a little bit. My agency, Creative Solutions, has been around for 10 years and we’ve experienced this plenty of times, especially in...
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