Social CRM is your ticket to high-quality real-time engagement with customers, on the platforms where they already hang out. You'll get solid data on behavior and sentiment with unprecedented granularity. Social CRM tools empower sales and marketing teams to deliver a...
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Social Media as a Service Differentiator: How to Win Over Customers
In the past two decades, social media has evolved from a simple communication channel into a powerful tool that can distinguish businesses in a competitive market. Today's social consumers expect more than just presence and responsiveness. This shift is driving...
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