Social CRM is your ticket to high-quality real-time engagement with customers, on the platforms where they already hang out. You'll get solid data on behavior and sentiment with unprecedented granularity. Social CRM tools empower sales and marketing teams to deliver a...
Katy Beardsell
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Improve Client Retention With That Undersung Hero – The Client Communication Schedule
Game of Communication We've all heard about the importance of client communication, haven't we? Who am I kidding, it’s like asking if you've heard of Game of Thrones or Breaking Bad, right? But let's be honest for a second, is your agency proactively talking to...
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