Social CRM is your ticket to high-quality real-time engagement with customers, on the platforms where they already hang out. You'll get solid data on behavior and sentiment with unprecedented granularity. Social CRM tools empower sales and marketing teams to deliver a...
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Social media sentiment analysis guide: how to build a strong brand in 2025
You have your approval process down and you can track reach, clicks, and comments, but you still can't read minds. And lately, it feels like that's exactly what social media success requires. Social media sentiment analysis is what can take you one step closer....
How to schedule the first comment on Instagram, Facebook, and LinkedIn
Instagram, Productivity, Social Media
If you've ever waited for a post to go live, ready to hit 'Send' on the first comment, you've probably also wondered how to schedule the first comment to go live automatically and save yourself the trouble. Adding a first comment to your social posts sounds like a...
Social media listening: how to build a strategy that works in 2025
Social media listening is one of those things marketers know they should do but don’t always know where to start. With so many online conversations happening across all social media networks imaginable, it’s easy to feel lost in the noise. But done right, social media...
10 best content moderation tools to manage your online community in 2025
From cat memes to customer conversations, the internet doesn’t clock out. And neither do the comments. Content moderation tools help you stay one step ahead, so your brand can stay cool, calm, and collected (even when the comment section isn’t). Managing multiple...
13 content planning tools for marketing success in 2025
Planning your content is essential for any marketing team: it helps publish consistently, always keep track of what’s what, and streamline your content workflow to know who’s responsible for that last-mile approval. If you're on the hunt for game-changing content...
12 tools to plan and schedule social media posts for free
author featured articles, Productivity, Social Media, Tools
A social media scheduler is the greatest time-saver ever. This marketers' little helper ensures teams stay consistent and efficient and have enough time to do what they do best — develop new creative ways to engage with the audience. So say goodbye to scheduling...
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